FBI Background Check: Fingerprinting Instructions
Step 1: Register Online
On the homepage, look for "Enter your Service Code to get started"
Enter the employee service code: [SERVICE CODE]
Click "Schedule or Manage Appointment" and complete the registration form
Step 2: Provide Employer Information
When prompted for your employer details, enter:
Organization: [ORGANIZATION NAME]
Address: [FULL ADDRESS WITH ZIP CODE]
Important: Ensure all information matches your valid photo ID exactly.
Step 3: Set Up Account Security
During registration, you'll need to provide:
A valid email address
Security question and answer
⚠️ Critical: Write down and remember your security question and answer. You have 3 login attempts - if unsuccessful, they'll mail results which can take weeks and delay your start date.
Step 4: Schedule Your Appointment
After completing the form:
Enter your zip code to see available locations
You can also find locations at: https://www.identogo.com/locations
Select a location showing "Identogo - State Agency Employment"
Walk-in Tip: If scheduling a walk-in appointment, check the "Walk In" box on the final page instead of selecting a specific time. Then arrive during any walk-in hours when they have availability.
Step 5: Prepare for Your Appointment
What to Bring:
Valid photo ID (required)
16-digit authorization code (provided by [ORGANIZATION NAME])
What to Expect:
Fingerprinting takes only a few minutes
Results typically arrive within one week
Frequently Asked Questions
Q: How long do results take?
A: Typically 1-2 weeks via email. Physical mail can take several weeks longer.
Q: What if I forget my security question?
A: Contact IdentoGO customer service immediately. Delayed access to results will delay your start date.
Q: Can I use any IdentoGO location?
A: Yes, but ensure it offers "State Agency Employment" services. The recommended location above is closest to our facility.
Q: What if my authorization code doesn't work?
A: Pay out-of-pocket and we'll reimburse you. Email your receipt and reimbursement request to [ADMIN EMAIL].
Questions? Contact us at [CONTACT EMAIL] or [PHONE NUMBER].
This process is required by state law for all employees working with minors. Thank you for your cooperation in maintaining a safe environment for the children.