You can change the email address on your Ankored account yourself, right from your profile. Your email is also your login, so once the change is complete you'll use your new email address to sign in.
Before you start
Self-service email changes are only available if your organization added you to Ankored directly. If your organization adds you through another system, like a registration or HR platform (for example LeagueApps or iSolved), your email comes from that system. In that case, update your email there or ask your organization's admin to do it.
How to update your email
Log in to Ankored at https://app.ankored.com.
Go to the "Personal Information" tab of your profile page.
Enter your new email address and save.
Check the inbox of your new email address for a verification email, and click the link to confirm the change.
What to expect
Your email won't change until you verify the new address. This protects your account by confirming the new email belongs to you. Your old email address will also get a notification that the change was requested.
If you don't see the verification email, check your spam or junk folder.
Don't see the option to change your email?
Your account is most likely connected to your organization's registration or HR system. Reach out to your organization's admin, or update your email in that system, and the change will carry over to Ankored.
Still need help?
Contact Ankored Support and we'll be happy to help.