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How to Remove a Member

As a Admin, you may need to remove users from your Ankored account, this article explains how to remove users and what happens when you do.

Updated over a week ago

Steps to Remove a User

  1. Navigate to the Program dashboard and locate the member's profile

  2. Click the ellipsis (three dots) next to the user's name

  3. Select "Remove User" from the dropdown menu


What Happens When You Remove a Member

When you remove a Member from your account:

  • The member loses access – They will no longer be able to log in to Ankored

  • Their profile is deleted from your program – You will no longer see them in your member list

  • Their completed requirements are removed – You will lose access to any documentation or requirements they completed


Important Considerations

Before removing a user, consider:

  • Do you need to retain their compliance records? Once removed, you cannot access their completed requirements

  • Will they return in the future? If there's a chance they'll come back, you may want to keep their profile inactive instead of removing it entirely


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