User Management
Add, edit, and manage the people in your organization. Learn how to invite new users, bulk upload members, update profiles, deactivate users, and troubleshoot common access issues.
8 articles
- Member Status Guide for Ankored AdministratorsThis guide helps understand member statuses, profile statuses, and requirement statuses in Ankored. This article will be helpful for all permissions above individual.
- Why aren't my invites being sent out?Learn why a member shows an "Invite Not Sent" status and how to trigger their invitation email.
- How to Update a Member's Email AddressLearn how admins can update a member's email address from the member profile (for accounts without an integration).
- How to Remove a MemberAs a Admin, you may need to remove users from your Ankored account, this article explains how to remove users and what happens when you do.
- How to Move Members Between ProgramsHow to move members between programs and roles using the Move Member feature, individually or in bulk.
- How to Bulk Add MembersAdd members in bulk by uploading a CSV file. Use the Regular User Template for members 18 or older and the Child User Template for minors under 18.
- How to Reset a Disqualified Member to IncompleteLearn how to use the Reset to Incomplete action to restore access for members who are Disqualified or Qualifications Not Met.
- Invitation links now expireHow long Ankored invitation links last, what your members see when a link expires, and how to send them a new one.