If you received your Ankored welcome email and are wondering about the Yardstik steps — you're in the right place. Below are answers to the most common questions we hear from customers who are already familiar with Yardstik.
I already have a Yardstik account. Do I still need to complete the Yardstik Intake Form?
Yes — and here's why.
Your existing Yardstik account was set up directly with Yardstik as a standalone account. To use background checks through Ankored, a new Yardstik sub-account needs to be created that is connected to Ankored's platform.
This connected account is what allows Ankored to:
Run background checks on your behalf
Sync check statuses directly into your compliance dashboard
Handle billing centrally — you will not receive separate invoices from Yardstik
Your previous Yardstik account and its historical data will remain accessible, but all new background checks going forward will run through your Ankored-connected account.
What is the relationship between Ankored and Yardstik?
Ankored is your compliance management platform — where your organization manages background checks, training certifications, and all other safety requirements in one place.
Yardstik is one of Ankored's background check providers. Think of Ankored as the hub, and Yardstik as the engine running background checks within it. Your team works in Ankored — Yardstik operates in the background.
Importantly, Ankored manages the billing relationship with Yardstik on your behalf. You won't receive invoices from Yardstik — your contract and billing are entirely through Ankored.
Will I still log into Yardstik the way I used to?
For most day-to-day activity, no. Once you're set up, Ankored is your primary platform. Background check statuses, member compliance, and reporting all live in your Ankored dashboard — you won't need to go to Yardstik for these.
You may occasionally need to log into Yardstik to review detailed background check reports or take action on flagged checks, but this will be the exception rather than the rule.
How do I complete the Yardstik Intake Form?
It's a one-time setup step. Here's what to expect:
Log into Ankored. You'll see a prompt to complete the Yardstik Customer Intake Form. You can also find it at any time under Manage Account → Integrations.
Fill out the required fields. You'll be asked to provide three email addresses — an account email, a support email, and a billing email. All three can be the same address.
Submit the form. You'll receive an email from Yardstik within 2 business days with instructions to complete your account setup.
Once setup is confirmed, your Ankored team will activate your background check package and send you a go-live confirmation. From there, you can begin inviting coaches, volunteers, and staff to the platform.
Seeing an error on the intake form?
If you run into an error when submitting the form, it may be related to your existing Yardstik account. Please reach out to your Ankored point of contact or email [email protected] and we'll sort it out quickly.
Still have questions?
Email us at [email protected].