Bulk Add lets you add many members at once by uploading a CSV file. There are two templates — download the one that matches who you're adding:
Regular Users — for adding adult users (coaches, staff, volunteers, etc.)
Child Users (with Guardians) — for adding children along with their guardian's information
Steps
Navigate to Add Members.
Select Bulk Add.
Download the template that matches who you're adding: Regular Users or Child Users.
Fill out the template. Only the columns in your template are needed — for child users, this includes the guardian's information along with the child's name and date of birth.
Save the file in .csv format before importing.
Upload the file.
Account Activation: Once the file is uploaded, members will automatically receive an account activation email. For child users, the activation email goes to the guardian at the email address provided in the template.
If a Row Fails to Import
The import will tell you exactly which rows couldn't be added and why (for example, an invalid email or date), so you can fix just those rows and re-upload. Column headers and date formats are flexible, but the error message will guide you if something's off.