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How to Complete Age Verification

How parents and guardians complete age verification for their child in Ankored, what the Verified badge shows, and what to do if a submission is not approved.

Age verification is a secure digital tool that uses AI (and, when needed, human review) to confirm a player's age. Here's how to complete verification in Ankored.

What You'll Need

Please prepare the following:

  • A recent headshot photo of your child

  • One of the following documents:

    • Government-issued birth certificate

    • Government-issued passport

    • Government-issued ID

Documents from outside the U.S. are accepted.

Step-by-Step Instructions

1. Log in to Ankored

2. Select your child's profile (Choose the correct profile if you have multiple children.)

3. Click Begin Verification

4. Review your child's date of birth (Confirm that the date is accurate before continuing.)

5. Upload a headshot photo (Choose a clear, recent photo.)

6. Upload one supporting document

7. Review and consent. You'll be asked to agree to:

  • Sensitive and biometric data policy

  • Confirmation that the information is accurate

8. Click Submit

Your information will now be reviewed securely.

What Happens Next

Instant Verification

Most submissions (95–97%) are verified instantly, typically within 2 minutes.

After verification, your child's profile shows a Verified badge with:

  • Your child's photo

  • Verification date

  • Confirmed age

  • A QR code for fast entry at events

If Your Submission Is Not Approved

Some submissions may require a brief manual review, or may not be approved, if:

  • Document information needs clarification

  • A photo is unclear

  • Your child's date of birth falls outside the age range your organization set for their division

If this happens, you will receive an email explaining why verification wasn't approved, what needs correction, and how to resubmit. You can also see the reason on your child's profile in Ankored.

You can resubmit immediately — you are not locked out.

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