Bulk Add lets you add many members at once by uploading a CSV file. It's the fastest way to add a large number of members to your organization. There are two templates, so download the one that matches who you're adding:
Regular User Template: for members 18 or older (for example coaches, parents, admins, and volunteers). Columns: Email, Role, Program.
Child User Template: for minors (under 18). Columns: Guardian Email, Role, Program, Child First Name, Child Last Name, Child DOB (optional).
Steps
Navigate to Add Members.
Select Bulk Add.
Download the template that matches who you're adding: Regular User Template or Child User Template.
Fill out the template with the information specific to your organization. See Template Columns below for what goes in each column.
Save the file in .csv format before importing.
Upload the file in the Upload Your CSV File section.
Account Activation: Once the import is complete, members will automatically receive an account activation email. For child users, the activation email goes to the guardian at the email address provided in the template.
Template Columns
Email / Guardian Email: The member's email address. For a minor, use the email address of their guardian.
Role: The exact name of the role that will be assigned to the member for this program. You can only add members using roles below your own role.
Program: The exact name of the program in Ankored that the member will be added to.
Child First Name / Child Last Name: The child's first and last name (Child User Template only).
Child DOB (optional): The child's date of birth (Child User Template only).
If a Row Fails to Import
The import will tell you exactly which rows couldn't be added and why (for example, an invalid email or date), so you can fix just those rows and re-upload. Role and Program values must match the names in Ankored exactly, so double-check spelling if a row fails.