The Restart Missing Requirement Emails button lets administrators send a new round of reminders to every member in a program whose compliance status is Incomplete. It's helpful ahead of a deadline or season start, or when a program has gone quiet because the automatic reminders have already run their course.
Where to find it
The button is available on every program in Ankored, right next to the Resend Activation Emails button.
How to restart missing requirement emails
Select the program: Choose the program you want from your Hierarchy.
Click "Restart Missing Requirement Emails": You'll find it next to Resend Activation Emails.
Confirm: The first reminder goes out right away to everyone in that program with an Incomplete status.
Who receives the emails
Every active member in the selected program with an Incomplete compliance status.
Members in any child programs under the program you selected are included too.
For a child's profile, the email goes to the parent or guardian.
Members who are already Cleared, Inactive, or haven't activated their account will not receive these emails. For members who haven't activated yet, use Resend Activation Emails instead.
Optional requirements and admin-only requirements are left out of the reminders.
Reminder cadence
When you restart missing requirement emails, the first reminder is sent immediately. After that, reminders follow the standard missing requirement schedule:
Day 2, Day 4, Day 6, Day 10, and Day 17
Then every 10 days (Day 27, 37, 47, 57, and 67)
That's up to 10 reminders over 67 days. Reminders stop once a member completes all of their required requirements, so nobody gets flooded.
Note: Ankored also restarts this schedule automatically when a new requirement is assigned, a member is moved to a new program, or one of their requirements expires. For the full list of emails Ankored sends, see Member Email Notifications.
Need help?
Contact [email protected].